Last Updated: August 14, 2025
Your Privacy Matters: We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use FileMixr.

1. Information We Collect

Files You Upload

Documents and images you process through our conversion tools

Usage Data

Information about how you interact with our website

Technical Data

IP address, browser type, and device information

Contact Information

Name and email when you contact us through forms

1.1 Files and Documents

When you use our file conversion services, we temporarily process your uploaded files. These files are stored only for the duration needed to complete the conversion process.

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • Your IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website information

1.3 Contact Form Data

When you contact us through our contact form, we collect the information you provide, including your name, email address, and message content.

2. How We Use Your Information

2.1 File Processing

We use your uploaded files solely for the purpose of providing the requested conversion services. Files are processed on our servers and automatically deleted within 24 hours.

2.2 Service Improvement

We use usage data to:

  • Improve our website performance and user experience
  • Analyze usage patterns to enhance our services
  • Identify and fix technical issues
  • Develop new features and tools

2.3 Communication

We may use your contact information to:

  • Respond to your inquiries and support requests
  • Send important service updates or announcements
  • Notify you of changes to our policies

3. Data Storage and Security

3.1 File Storage Policy

Automatic Deletion: All uploaded files and converted results are automatically deleted from our servers within 24 hours of processing. We do not maintain long-term copies of your files.

3.2 Security Measures

We implement appropriate technical and organizational security measures to protect your data:

  • SSL/TLS encryption for all data transmissions
  • Secure server infrastructure with regular updates
  • Access controls and authentication systems
  • Regular security audits and monitoring
  • Secure file processing environments

3.3 Data Location

Your data is processed on secure servers. We ensure that all data processing complies with applicable privacy regulations.

4. Information Sharing and Disclosure

4.1 No Sale of Personal Data

We Never Sell Your Data: We do not sell, trade, or rent your personal information or files to third parties for commercial purposes.

4.2 Service Providers

We may share limited data with trusted service providers who assist us in operating our website and providing our services. These providers are bound by confidentiality agreements.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.

5. Cookies and Tracking Technologies

5.1 Cookie Usage

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. For detailed information, see our Cookie Policy.

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

  • Know what personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability where applicable

6.2 File Control

Since files are automatically deleted within 24 hours, you maintain control over your data throughout the brief processing period.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable privacy laws and include appropriate safeguards to protect your personal information.

9. Data Retention

9.1 File Data

Uploaded files and conversion results are retained only for the time necessary to complete the conversion process, with automatic deletion within 24 hours.

9.2 Other Information

We retain other personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after such modifications constitutes acceptance of the updated Privacy Policy.

Privacy Questions?

If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

Contact Us