Frequently Asked Questions

FileMixr is a comprehensive online platform that provides simple and fast file conversion tools. We offer services like PDF to image conversion, QR code generation, image to PDF compilation, text extraction from PDFs, and document conversion to PDF format. Our tools are designed to be user-friendly, secure, and accessible from any device.

Yes, FileMixr is completely free to use. All our conversion tools and services are available at no cost, with no hidden fees, subscription requirements, or premium tiers. We believe in providing accessible file conversion tools for everyone.

No account creation is required. You can use all our tools immediately without signing up, registering, or providing any personal information. Simply visit our website and start converting your files right away.

Your data security is our top priority. All files are processed using secure, encrypted connections (HTTPS). When possible, conversions are handled locally in your browser. For server-side processing, files are immediately deleted after conversion. We never store, share, or access your file content.

No, we do not store your files. All uploaded files are automatically deleted from our servers immediately after the conversion process is complete. This ensures your privacy and keeps our systems clean and efficient.

No, absolutely not. Your files and conversions are completely private. Each session is isolated, and only you can access your converted files. We use secure processing methods to ensure no one else can view or access your content.

We support files up to 10MB per upload for most conversion tools. This limit ensures fast processing and optimal performance. If you need to process larger files, please contact our support team for assistance with bulk processing options.

We support a wide range of formats including PDF, JPG, PNG, GIF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, and more. Each tool may have specific format requirements, which are clearly indicated on the respective conversion pages.

Conversion time depends on factors like file size, complexity, and current server load. Most files convert within seconds to a few minutes. Large files or complex documents may take longer. If a conversion seems stuck, try refreshing the page and uploading again.

Yes, FileMixr is fully responsive and works perfectly on smartphones, tablets, and desktop computers. Our tools are optimized for touch interfaces and smaller screens, ensuring a seamless experience across all devices.

No — FileMixr has no hidden costs, premium tiers, or paid upgrades. All tools and features are 100% free to use with no functional limitations. To ensure fair usage and maintain fast performance for everyone, we use a simple rate limit, which allows up to 60 requests per hour per user. This isn’t a paid-wall — it’s just to prevent abuse and keep the service reliable for all users. After the limit resets (every hour), you can continue using the tools as normal.

We are committed to keeping FileMixr free for all users. Our core tools will always remain free to use. We may introduce additional premium features in the future, but our essential conversion tools will continue to be available at no cost.

You can contact our support team through the Contact Us page, where you'll find a contact form and our email address. We typically respond within 24 hours. You can also check this FAQ section for quick answers to common questions.

First, try refreshing the page and uploading the file again. Ensure your file meets the format and size requirements. If the issue persists, please contact our support team with details about the file type, size, and the specific error you're encountering.

Absolutely! We welcome user feedback and feature suggestions. Please use our Contact Us page to submit your ideas. We regularly review suggestions and implement popular requests in our development roadmap.