Please read these terms carefully before using our services
Last Updated: October 1, 2025
Welcome to FileMixr.com. By accessing or using our website, services, applications, or any related platforms, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and FileMixr.com. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
We reserve the right to modify, update, or change these terms at any time without prior notice. Your continued use of our services after such modifications constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about any changes. The date of the last update is displayed at the top of this page.
By using our services, you represent that you are at least 18 years of age or have reached the age of majority in your jurisdiction. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
While account registration is optional for basic file conversion services, registered users must provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
As a user of our platform, you agree to use our services in accordance with all applicable laws, regulations, and these terms. You must not engage in any activities that could harm, disable, overburden, or impair our services or interfere with other users' ability to use our platform.
Specifically, you agree not to:
You retain all ownership rights to the files you upload to our platform. However, you are solely responsible for the content of your files and the consequences of uploading, converting, or sharing them. You represent and warrant that you have all necessary rights, licenses, and permissions for any files you upload to our services.
We strive to maintain continuous availability of our services but do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
Different user tiers are subject to different usage limits including file size restrictions, conversion quotas, and feature availability. Free users have standard limits while premium subscribers enjoy enhanced capabilities. We reserve the right to modify these limits at any time. Excessive or abusive use that impacts system performance may result in temporary or permanent service restrictions.
If you use our API services, you must comply with our API documentation and usage guidelines. API access is subject to rate limiting, authentication requirements, and specific terms outlined in our API agreement. Abuse of API services may result in immediate suspension of access.
We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and processing of your information as described in our Privacy Policy. We collect only the minimum information necessary to provide and improve our services.
Files uploaded to our platform are processed solely for the purpose of conversion and are not accessed, viewed, or analyzed by our staff except when necessary for technical support or to comply with legal obligations. All files are encrypted during transmission and storage. We automatically delete both original and converted files from our servers within 24 hours of upload, unless you delete them manually first.
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Our platform may integrate with third-party services for analytics, payment processing, or enhanced functionality. These third parties have their own privacy policies and terms of service. We are not responsible for the privacy practices or content of third-party services.
All intellectual property rights in our platform, including but not limited to software, design, text, graphics, logos, icons, and functionality, are owned by FileMixr.com or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without explicit written permission.
You retain all ownership rights to files you upload. By using our services, you grant us a limited, non-exclusive, royalty-free license to process, store, and convert your files solely for the purpose of providing our services. This license terminates when your files are deleted from our servers.
FileMixr.com name, logo, and related marks are trademarks of our company. You may not use our trademarks without prior written consent. Any unauthorized use may constitute trademark infringement and unfair competition in violation of applicable laws.
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components. We make no guarantees regarding the accuracy, reliability, or quality of conversions.
To the maximum extent permitted by applicable law, FileMixr.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim or one hundred dollars, whichever is greater.
You acknowledge that you use our services at your own risk. You are solely responsible for any damage to your computer system or loss of data resulting from the use of our services. We recommend maintaining backup copies of all important files before conversion.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You may terminate your account at any time by contacting our support team or using the account deletion feature in your user dashboard. Upon termination, your account information and any stored data will be permanently deleted within 30 days. Active subscriptions will continue until the end of the current billing period unless you request immediate cancellation.
We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, and with or without notice. Reasons for termination may include but are not limited to violation of these terms, fraudulent activity, abusive behavior, extended periods of inactivity, or any conduct that we deem harmful to our platform or other users.
Upon termination of your account, all rights and licenses granted to you under these terms will immediately cease. You must discontinue all use of our services. Sections of these terms that by their nature should survive termination will remain in effect, including provisions regarding intellectual property, liability limitations, and dispute resolution.
Your security and privacy are important to us. Following these guidelines will help ensure a safe and positive experience when using our file conversion services.
If you create an account, choose a strong, unique password that combines letters, numbers, and special characters. Never share your password with others or use the same password across multiple services. Enable two-factor authentication if available for an additional layer of security. Log out of your account when using shared or public computers.
While we implement strong security measures, you should avoid uploading files containing sensitive personal information such as social security numbers, financial records, medical records, or confidential business documents unless absolutely necessary. Consider using local conversion software for highly sensitive materials. Remember that all data transmitted over the internet carries some inherent risk.
Always access our platform using HTTPS secure connections. Modern browsers display a padlock icon in the address bar when the connection is secure. Avoid using our services on unsecured public WiFi networks when handling important files. If you must use public networks, consider using a VPN service for additional security.
Be aware that fraudulent websites may attempt to impersonate our platform. Always verify you are on the official FileMixr.com domain before entering any information or uploading files. We will never ask for your password via email or phone. Report any suspicious emails or websites claiming to be FileMixr.com to our support team immediately.
Keep your web browser, operating system, and security software up to date. Updates often contain important security patches that protect against newly discovered vulnerabilities. Modern browsers will automatically update themselves, but verify you are running the latest version for optimal security and performance.
Registered users should regularly review their account activity and conversion history for any unauthorized or suspicious activity. If you notice anything unusual, change your password immediately and contact our support team. Enable email notifications for account changes to stay informed about activity on your account.
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
In the event of any dispute, controversy, or claim arising out of these terms or your use of our services, both parties agree to first attempt to resolve the matter through good faith negotiations. If a resolution cannot be reached within 30 days, the dispute may be submitted to binding arbitration in accordance with applicable arbitration rules, or to the courts as specified in the governing law section.
If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published by us on our platform, constitute the entire agreement between you and FileMixr.com concerning your use of our services. These terms supersede all prior agreements, understandings, and communications, whether written or oral.
You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign or transfer our rights and obligations under these terms at any time, including in connection with a merger, acquisition, or sale of assets.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of FileMixr.com to be effective.
If you have any questions, concerns, or comments about these Terms and Conditions, please contact us through any of the following methods:
We aim to respond to all inquiries within 48 business hours. For urgent matters related to account security or suspected violations, please mark your communication as urgent.
By using FileMixr.com services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you have read and understood our Privacy Policy. If you have questions about any aspect of these terms, please contact us before using our services.